Privacy policy

 Detailed Privacy Policy

"DUCATISM" (hereinafter referred to as "our company") requires you to disclose information necessary for transactions and contacts, such as your name, address, phone number, and email address, when you use our services. We comply with the Personal Information Protection Law and handle personal information in accordance with this privacy policy.

  1. Purpose of use of personal information We use the personal information we have obtained for the following purposes.
  1. To ship products to customers and request payment
  2. To inform customers about campaigns, products, and services that our store offers
  3. To improve our services
  4. To respond to requests and inquiries from customers

Moreover, information such as the customer's name, address, ordered product name, order quantity, etc. (hereinafter referred to as "order information") is obtained at the time of order and is handled in accordance with the privacy policy established by our company.

  1. Management of personal information We manage personal information under the following system.
  1. We establish a necessary internal system in accordance with the Personal Information Protection Law and guidelines and obtain a pledge from employees to handle personal information appropriately.
  2. The use of personal information is limited to employees who need it for their work. We establish rules regarding the storage and management of media containing personal information and take measures to protect personal information.
  3. For personal information stored in the system, we set up accounts and passwords so that only employees who need them for work can use them and implement access right management. We strictly manage accounts and passwords to prevent leakage and loss.
  4. For the security of data transmission related to personal information over the Internet, we use SSL, which is an industry-standard encryption communication, on necessary web pages.
  5. Provided that it does not interfere with the service, we will delete personal information periodically after a certain period of time from the receipt of personal information.
  1. Provision to third parties
  1. In order to refuse the use of services to those who order products for fraudulent purposes, we provide Yahoo Corporation with order information related to transactions that we have determined to be used for fraudulent purposes.
  2. Except in the case of the preceding paragraph, we will not disclose personal information to third parties without the consent of the customer. However, this does not apply in the following cases. ・When there is a request from a public institution such as a court or police based on the law ・When there are special provisions in the law ・When there is a risk of harming the life, body, or property of the customer or a third party, and it is impossible to obtain the person's consent ・When it is necessary to protect or defend our rights, property or services from actions that violate laws or our terms of use and precautions, and it is impossible to obtain the person's consent
  1. Disclosure of personal information If there is a request for disclosure of personal information from a customer, we will disclose it only when it can be confirmed that the person is the person in question. Note: Method of personal identification Please send a copy of something that can prove that you are the person (such as a driver's license or insurance card) by mail to our company. After confirming the content, we will disclose it as soon as it is clearly confirmed that you are the person.

 

 

[DUCATISM OnlineShop（SP-Co.Group）]
1-24-8, Zenshoji-cho, Suma-ku, KOBE-city Hyogo-pref. 
654-0001 Japan
Phone: +81-78-939-6211
Mobile: (+81-80-6185-0677)（+81-50-3748-1505）
duca@ducatism.com